Arcada Shop is easy to use, buy online or directly at the info desk next to the Big Square in the Arcada Building (on weekdays between 9am and 3pm or by agreement). Pick up your purchases at the info desk.
Alternative 1: Buy online
1. Add products to the shopping basket (which you can then find by clicking the shopping cart symbol in the upper right corner). Please double-check that you have selected the correct amount of products, colour and size. If you would like to try sizes please go to the info desk.
2. Double-check your order and continue to the checkout. At the checkout, please enter your information, accept the terms and conditions and then choose whether you want to pick up the products at the info desk in the Arcada building or have them delivered home (free delivery, but at the moment we only deliver products within Finland). Then click ‘send order’.
3. You will be redirected to Paytrail’s website, where you can pay. Please select your internet bank, Visa or MasterCard.
4. When you have paid for your products, you will get an order confirmation to your e-mail address. You need to show it when you go to pick up your products (either printed or in your smartphone/tablet/laptop).
5. If you have chosen to pick up your products at the info desk, bring your order confirmation (either printed or in electronical) with you. Products can be picked up on weekdays between 9am and 3pm. Be prepared to confirm your identity.
6. We will keep your products at the info desk for a maximum of one month after you have placed your order. Are you unable to pick them up yourself? The order confirmation has an authorisation field, which you can fill in if you want to send a friend to pick up your products.
Alternative 2: Buy directly at the info desk
1. You can directly buy at the info desk with a debit or credit card.